Privacy Policy

Effective Date: September 3, 2025

Haven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your name and email address.
• Session Content: We store the conversations you have with Echo to provide summaries and maintain session history.

Information Collected Automatically

• Usage Data: We may collect information about how you interact with the app, including session frequency and duration.
• Device Information: We may collect device type, operating system version, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process your conversations with Echo
• Generate session summaries and recommendations
• Improve and personalize your experience
• Communicate with you about the service
• Ensure the security and integrity of our service

3. Data Storage and Security

Your data is stored securely using Firebase services. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• With service providers who assist in operating our app (e.g., Firebase, OpenAI for AI processing)

5. AI Processing

Your conversations are processed by OpenAI's language models to generate responses. These conversations are processed in accordance with OpenAI's privacy practices, and we do not use your conversations to train AI models.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services. You can delete your account at any time through the app's profile section, which will permanently remove all your data.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your information
• Delete your account and associated data
• Opt-out of certain communications

8. Children's Privacy

Haven is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: apparena758@gmail.com

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.